Tony Hsieh was a visionary entrepreneur celebrated for transforming the online shoe and clothing retailer Zappos.com into a billion-dollar enterprise. Born on December 12, 1973, he grew up in the San Francisco Bay Area and later graduated from Harvard University with a degree in computer science. Tony co-founded LinkExchange, which he sold to Microsoft for $265 million, before joining Zappos in 1999. As CEO, he cultivated a unique corporate culture centered around customer service, employee happiness, and a forward-thinking philosophy. His bestselling book, "Delivering Happiness," shares insights on business and life. Tragically, Tony passed away on November 27, 2020.